Conflict Resolution Progress
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Finding Win-Win Solutions
Duration: 10 min

Creating Outcomes Everyone Supports

Mindset:

  • Abundance thinking
  • Long-term relationships
  • Curiosity & creativity

7-Step Process:

  1. Clarify problem
  2. Share perspectives
  3. Identify interests
  4. Generate options
  5. Evaluate
  6. Select solution
  7. Implement & follow-up

Brainstorming Rules:

  • No criticism
  • Encourage wild ideas
  • Build on others
  • Focus on interests

Signs of Win-Win:

  • Both feel heard
  • Solution better than initial positions
  • Relationship maintained
  • Commitment to follow-through

Obstacles:

  • Time pressure
  • Lack of trust
  • Fixed-pie thinking
  • Ego
Conflict Resolution